Terms and Conditions
Effective Date: [Insert Date]
Welcome to Midlands Furniture! These Terms and Conditions (“T&Cs”) govern your access to and use of our website, www.midlandsfurnitures.co.uk, and the services we provide. By browsing or purchasing from our Website, you agree to comply with and be bound by these T&Cs. If you do not agree with these terms, please refrain from using our Website.
1. Definitions
- “We,” “Our,” “Us” refers to Midlands Furniture, the company providing the products and services on this Website.
- “Customer,” “You” refers to the individual or entity making a purchase or using the Website.
- “Products” refers to the furniture and other items listed for sale on our Website.
- “Order” refers to a purchase made by a customer through the Website.
2. Eligibility
To place an order on our Website, you must be:
- At least 18 years old.
- Capable of entering into legally binding contracts.
- A resident of the UK.
3. Account Creation
Customers are encouraged to create an account with Midlands Furniture to save preferences, track orders, and streamline the checkout process. However, you may also shop as a guest.
4. Product Information
We make every effort to provide accurate and up-to-date product information, including descriptions, images, and prices. However, product availability, descriptions, and prices are subject to change without notice. We do not guarantee that the content of the Website is error-free.
5. Order Process
Once you select your products, you can proceed to checkout. You will be required to enter your shipping information, select a payment method, and confirm your order. After completing your order, you will receive a confirmation email with details of your purchase.
We reserve the right to reject or cancel any order at any time for reasons such as product availability, payment issues, or fraudulent activity.
6. Payment Terms
At Midlands Furniture, we currently accept Cash on Delivery (COD) as the only payment method. Payment must be made in full upon receipt of your order.
In the near future, we plan to introduce additional payment options, including Direct Bank Transfer and Credit/Debit Card payments. We will notify our customers once these payment methods are available.
7. Shipping and Delivery
- Shipping Rates and Times: Shipping fees are calculated at checkout based on your location and the items purchased. Estimated delivery times are provided during checkout, but delivery times may vary depending on factors such as stock availability and delivery area.
- Delivery: We will make reasonable efforts to ensure timely delivery of your order. However, we are not responsible for delays due to third-party carriers, weather, or unforeseen circumstances.
8. Returns and Refunds
- Return Policy: We accept returns on products within 30 days of receipt, provided the items are unused and in their original packaging. Please contact our customer service team at support@midlandsfurnitures.co.uk to initiate a return.
- Refunds: Refunds will be issued to the original payment method once the returned items have been received and inspected. Delivery fees are non-refundable.
9. Privacy and Data Protection
We are committed to protecting your privacy. We collect and use your personal information as outlined in our Privacy Policy. By using our Website, you agree to the collection and use of your personal information in accordance with our Privacy Policy.
10. Intellectual Property
All content on our Website, including text, images, logos, and product designs, is owned by Midlands Furniture or our partners and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use our content without permission.
11. Limitation of Liability
Midlands Furniture is not liable for any damages or losses arising from the use or inability to use our Website, including but not limited to indirect, incidental, or consequential damages.
12. Dispute Resolution
In the event of a dispute, we encourage customers to first contact us directly at support@midlandsfurnitures.co.uk to resolve the matter. If a resolution cannot be reached, disputes will be governed by the laws of the United Kingdom, and the courts in the UK will have exclusive jurisdiction.
13. Modification of Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. By continuing to use our Website after any changes, you agree to the updated Terms.
14. Termination
We reserve the right to suspend or terminate access to our Website at any time for any reason, including if we believe you are violating these Terms and Conditions.
15. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any legal action arising from the use of our Website shall be subject to the exclusive jurisdiction of the courts in the UK.
Contact Information:
For any questions or concerns regarding our Terms and Conditions, please contact us at support@midlandsfurnitures.co.uk.