Lilly Armchair

• Shipping: Free delivery across the UK within 1-7 business days.
• 14-Day Return Window: Return or request a refund/replacement within 14 days of delivery.
• Eligibility:
  • Damaged, faulty, or incorrect items: Refund or replacement.
  • Change of mind: Refund available if the product is unused, in original packaging, and undamaged.
• Customer Responsibility: Return shipping costs are at the customer’s expense.
• Refund Processing: Refunds will be issued within 14 business days after inspection. Shipping fees are non-refundable.
• Exclusions: Custom-made items and products returned without valid reasons are not eligible for returns.

For returns, contact us at support@midlandsfurnitures.co.uk. and also visit our page Refund and Return Policy 

• Wooden Furniture:
  • Clean with a soft, dry cloth to remove dust and avoid using harsh chemicals.
  • Avoid placing furniture in direct sunlight to prevent fading or cracking.
  • Use coasters or placemats to avoid scratches and heat damage.
• Upholstered Furniture:
  • Vacuum regularly to remove dust and debris.
  • Clean spills immediately with a damp cloth and mild soap. Test in an inconspicuous area first.
  • Rotate cushions periodically to ensure even wear.
• Leather Furniture:
  • Wipe with a soft, damp cloth to clean and dry immediately with a dry cloth.
  • Use a leather conditioner every 6 months to maintain suppleness.
  • Avoid placing leather furniture near heat sources to prevent drying out.
• Assembly:
  • Some products may require assembly. Instructions will be included with your product. If you need assistance, feel free to contact our support team.